Excellent all around only issues were ice machine on level 1 non functional and pillows in the room were horrible everything else was wonderful breakfast was adequate very basic but for free it hits the spot! employees were pleasant and welcoming not just the front desk staff but everyone to include the cleaning staff and everyone we came in contact with! the shuttle was amazing and saved us a ton of money on parking! not our first time here and certainly won't be our last!
Robert
tháng 4 năm 2025
This Marriott Fairfield Inn & Suites was pleasant. They provided a complimentary shuttle service to and from downtown Key West daily every hour. They also provided a complimentary shuttle to Smathers beach on the South. The pool at the center of the hotel 'village' was nice. It had fountains. The pool also had cabanas for families to hang out.
James
tháng 6 năm 2024
Breakfast was exceptional. Room was very clean and comfortable. Pool was very nice. Lots of loungers and several cabanas for use at no charge, just who ever gets to them first. Front desk staff was nice and helpful. The rest of the staff were fine but no one smiles it seems to want to be there, except for the breakfast staff. They are very nice and always smiling.
Holly
tháng 10 năm 2023
We like the breakfast, the pool, and the outside bar area, Albert was very helpful at the front desk .
Diane
tháng 9 năm 2024
We liked the location, the pool, the bar, the shuttle service and the staff.
Tricia
tháng 6 năm 2024
Very nice clean room. Absolutely great pool !!! Free shuttle service to Duval street.
Frank
tháng 7 năm 2023
The free shuttles to downtown and the beach, clean rooms with everything in working order, great breakfast with tasty menu options, friendly and helpful staff, workout room open 24 hours with several machines, manicured landscaping and clean pool.
Molly
tháng 12 năm 2024
When we went to check in the girl at the front desk was very nice and hospitable. Then there was this guy that came up and took over and looked like he was stressed out There was no hot food at the bar that night this was upsetting because we just drove 8.5 hours and was tired and hungry. We ended up going to a fast food place near by.
Steven
tháng 2 năm 2024
I was unsure about the hotel because of some reviews but honestly it was an excellent experience, the front desk girl was super nice she told us about what we could do on the area and explained what benefits we had on our stay, the breakfast was great and the pool is the best part of the hotel not to mention it’s really close to everything
Constanza
tháng 11 năm 2024
The hotel was amazing. The rooms were clean and fully equipped with fresh towels and soaps. The pool is so beautiful. As enjoyed our time sitting in our cabana. The breakfast buffet had a lot of variety of food. It was very hearty. Loved the shuttle driving us into town and picking us up. We would definitely return.
Mirjam
tháng 7 năm 2024